Cancellation and refunds
Pre-launch policy · Last updated 17 September 2026
Cancellation
A subscription can be canceled through the billing portal. Unless a final checkout policy states otherwise, cancellation stops the next renewal and access continues through the already paid billing period.
Refund requests
No live payments are accepted yet. Before launch, Anycar must publish a support contact, merchant identity, refund eligibility rules, response time, and any mandatory consumer withdrawal rights that apply to the German merchant and the customer's location.
Billing problems
Duplicate charges, unauthorized payments, or a service that was materially unavailable should be reported through the support channel that will be published before checkout is activated. Stripe invoice records remain available in the authenticated account portal.
Pre-launch status
This notice deliberately does not invent a final refund rule. The paid flow remains disabled until this policy has been reviewed and completed.